Welcome to A & A Languages. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Services Overview
A & A Languages provides professional language translation, interpretation, and linguistic consulting services. The scope of services, delivery timelines, and associated details will be clearly outlined in agreements between the client and A & A Languages.

2. Client Responsibilities

• Provide accurate and complete information necessary for fulfilling service requests.
• Ensure the material submitted for translation does not violate copyright, trademark, or any applicable laws.

3. Confidentiality
A & A Languages prioritizes the confidentiality of all client materials. Any documents provided will be handled securely and used solely for the purpose of delivering the agreed-upon services.

4. Intellectual Property

• Translated materials remain the intellectual property of the client.
• A & A Languages retains the right to use non-identifiable project details for portfolio or marketing purposes unless explicitly restricted by the client.

5. Cancellation and Refund Policy

• Cancellation requests must be submitted in writing.
• Refunds will be issued based on the percentage of work completed at the time of cancellation.

6. Liability

• While we strive for accuracy and professionalism, A & A Languages is not liable for errors arising from ambiguities or inaccuracies in the source material.
• Our maximum liability is limited to the cost of the service provided.

7. Revisions Policy

• Clients are entitled to [insert number] of revisions within [insert timeframe] of receiving the completed work.
• Revisions beyond this limit may incur additional fees.

8. Prohibited Use
You agree not to use our services for:

• Illegal activities or purposes.
• Spreading false, harmful, or copyrighted content without authorization.

9. Termination
A & A Languages reserves the right to terminate services or access to the website in case of policy violations or non-payment.

10. Dispute Resolution
Any disputes arising under these terms will be resolved through arbitration in accordance with applicable laws.

11. Amendments
A & A Languages may update these terms from time to time. Users are encouraged to review them periodically.

12. Disclaimer
By providing your phone number to A&A Languages, you consent to receive SMS (text) messages related to job assignments, confirmations, availability requests, and other necessary work-related communications. These messages are strictly for operational purposes and will not include marketing or promotional content.

• Message Frequency: Messages will be sent as needed, based on job availability and scheduling requirements.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier’s plan.
• Opting Out: You may opt out of receiving text messages at any time by replying STOP to any message. Once opted out, you will no longer receive SMS communications from A&A Languages unless you re-enroll by providing consent.
• Help & Support: For assistance, reply HELP or contact us.
• No Guarantee of Delivery: SMS message delivery is subject to your mobile carrier’s reliability and network availability. A&A Languages is not responsible for undelivered or delayed messages.
  
  

13. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
Phone: (303) 960-6543
Email: [email protected]